New Rider Information

Whether you are new to the area or are just looking for transit alternatives - this is the place to start. Use this page as a starting point to learn more about the Potomac and Rappahannock Transportation Commission (PRTC) and the transit service we provide for Prince William and Manassas area residents.

Tell Us About You

Please take a minute to tell us a little about yourself by completing our New Rider Survey. The information will help us to know who our customers are and learn the best way to communicate with you. All information provided is solely for PRTC's use and will not be shared with outside organizations.

How to Contact Us

Customer Service: (703) 730-6664 or (888) 730-6664, 5:30 AM - 8:30 PM Monday - Friday

PRTC Transit Center Lobby open 6:00 AM - 10:30 PM Monday - Friday

Financial Transactions in Lobby: 7 AM - 7 PM

Administrative Office: (703) 583-7782, 8:30 AM - 5:00 PM Monday - Friday
Address: 14700 Potomac Mills Road, Woodbridge, VA 22192
(located beside the Hylton Chapel at the intersection of Telegraph and Potomac Mills Road). Click here for directions.
Email: Omni@OmniRide.com

Getting Started

To get to know us take a quick tour of our site:

OmniRide - comfortable and efficient commuter bus service from eastern Prince William County and the Manassas area to downtown Washington, the Pentagon, Crystal City, Rosslyn/Ballston, Capitol Hill, Washington Navy Yard and Tysons Corner.

Metro Direct - an all-day connection to the Franconia-Springfield Metro Station from eastern Prince William or to the Vienna and West Falls Church Metro from Manassas or to the West Falls Church Metro Station from Gainseville.

OmniLink - an innovative local bus service that allows buses to travel up to 3/4 mile off of the standard route, in addition to designated bus stops.

OmniMatch - a FREE ridematching service for carpoolers and vanpoolers.

SmarTrip - easy-to-use fare payment card.

Service Updates - all the latest service related information, like emergency service and route changes.

MyPRTC - your own personal view of PRTC services, customizable to display the information you need.

TripPlanner - an online tool to calculate the best route for your trip.

Rider Express - subscribe to our email list and get all the latest service related information delivered right to your computer!

Teen Summer Pass - A bus pass that's valid from June through August and allows teen-agers unlimited rides on OmniLink and the Cross County Connector for one low price!

About PRTC - introduces the agency and its composition, including a list of current board members.

Contacts - lists all the important contact information for PRTC, including driving directions to our headquarters.

Public Hearings - hearing notices are posted when significant service changes are proposed.

Transit Links - offers connections to other transit and Prince William area web sites.

Wi-Fi Pilot Program - PRTC is piloting FREE wireless Internet service on our Tyson Corner OmniRide route. For more information, read the Introduction to Wi-Fi & FAQ

Tell Me More

You've toured the site and now maybe you want a starter kit of schedules for the services in your neighborhood. Just complete our information request form and we'll get a package in the mail to you.